Customer Testimonials

Thanks to our customers for sharing their experience in working with the Norris Automotive Group team. We appreciate your feedback and continue to strive for excellence each and every day!

"[Salesman] JB was knowledgeable, friendly and was looking out for what was the best vehicle situation for our family. We feel so comfortable purchasing through Norris Honda because of JB and [sales manager] Bill. JB stayed after hours on a Saturday evening to answer all of our many questions. He kept reinforcing that he was in no rush even though the dealership was officially closed!" Norris Honda

"Upon arriving, Mo immediately greeted my wife and I as we both were having our vehicles serviced. No exact time table was given, however, the process for both vehicles was speedy. Whenever I have Mo assist me, I'm more than happy. He not only fulfills my requested service, but he makes additional recommendations as well. As my wife and I frequent this location quite a bit, Mo is respectful of our time, honest with assessment and accurate with the pricing. Mo is the only service provider that I prefer to see, as he is aware of the needs for both my wife and I. he knows our vehicles well and speaks to us in regards to our last visit recommendations also." Norris Ford

"This is by far the best Acura dealership for service in the state of Maryland. Normally, I would be taking an out of warranty car to a repair shop for service, but the employees of Norris in Ellicott City are a pleasure to deal with and repairs/maintenance services are reasonably priced." Norris Acura